CATERING POLICIES

Thank you for your interest in our catering services. We look forward to being a part of your event, and our partnership with Children’s Mercy.
Because good things take time, please give us at least 72 hours to successfully fulfill your event needs, larger groups of 40 or more should order at least a week in advance. Every effort will be made to accommodate your last-minute requests.
To serve you in the best possible manner, please ensure to enter accurate ordering information including the correct times your room is booked so that we can best serve everyone who orders. If you have moved a catered event from one location to another, please alert us to the new location to avoid confusion and unnecessary charges.
Our regular catering hours are from 7:00 a.m. to 5:00 p.m., Monday through Friday. Late afternoon, evening and weekend functions are available with advanced notice and an additional labor charge.
Modifying your order – You can modify your order on the catering website up to 72 hours in advance. After that time, modifications to orders must be emailed to the catering manager.
Cancellation Policy - To avoid being charged, cancellations or changes to catering orders must be made at minimum 48 hours in advance.
Substitutions: We reserve the right to modify menus and menu items when necessary due to market conditions.


We then need the catering order time parameters adjusted to 7am to 5pm to match the policy.

Thank you

Children`s Mercy - Adele
2401 Gillham Rd.
Kansas City, MO 64108
816.234.3000 ext 53711